Exchange and Return Policy
Your trust and satisfaction matter to us. Please read our Exchange and Return Policy carefully before placing your order.
At Trikoot Veda, we ensure that every product is carefully checked and packed before dispatch. Due to the nature of Ayurvedic and personal care products, please read the policy below before placing your order.
01 Exchanges
We offer exchange only in the following situations:
- Product received is damaged.
- Product received is expired.
- Product received is incorrect (wrong item delivered).
To request an exchange, customers must contact us within 48 hours of delivery and provide clear photos or videos of the product as proof.
02 Returns
For hygiene and safety reasons, returns are not accepted for:
- Opened or used products.
- Partially used products.
- Products damaged due to customer mishandling.
Returns are accepted only if the product is damaged, expired, or incorrect at the time of delivery.
03 Non-Exchangeable & Non-Returnable Items
- Opened or used products.
- Products purchased during sale or promotional offers.
- Products damaged after delivery.
04 Order Cancellation
- Orders can be canceled only before dispatch.
- Once the order is dispatched, it cannot be canceled or returned.
05 Refunds (If Applicable)
If an exchange is not possible due to stock unavailability, a refund may be issued as per our Refund Policy.
06 Contact Us
For any exchange or return-related queries, please contact us through our website's Contact Us page with your order details.
Contact Trikoot Veda